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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert D. Wilson

August 6, 2025

5  out of  5
rating by Robert D. Wilson
"I have use Carolyn Hugley Agency for both personal and business insurance coverage. The entire state are both professional and courteous. I would highly recommend them."
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Caponier Whitaker

July 29, 2025

5  out of  5
rating by Caponier Whitaker
"Carolyn Hugley has been the agent for our business for over 20 years. She and her office staff has always provided friendly and professional service. We will continue to trust Carolyn Hugley to provide coverage for all of our business needs. Like a good neighbor they have always been there."
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Dorothy Haynes

July 29, 2025

5  out of  5
rating by Dorothy Haynes
"I have been a loyal customer of Carolyn F. Hugley - State Farm Insurance Agent for 37 years. I currently have two vehicles and homeowners insurance coverage. The staff is professional, knowledgeable, kind and caring while providing exceptional service. All claims and telephone calls were handled in a timely manner. Therefore, I highly recommend this State Farm Agent."
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Terri Myers

July 29, 2025

5  out of  5
rating by Terri Myers
"I have had an amazingly professional experience with Carolyn Hugley’s State Farm. Mrs. Pat Hugley Green is my representative. She is accessible, kind, knowledgeable, and a consummate professional. I recommend this agency to everyone!"
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Cheryl W

July 29, 2025

5  out of  5
rating by Cheryl W
"I've been a loyal customer of Carolyn Hugley State Farm office for over 25 years, and I can confidently say their customer service is second to none. I have car and home insurance with them, and they've consistently gone above and beyond to make sure all my needs are met. The staff is always friendly, professional, and incredibly helpful. Every time I’ve had a question—whether it’s about coverage, billing, or filing a claim—they’ve answered clearly and thoroughly."
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Tamura Magwood

July 29, 2025

5  out of  5
rating by Tamura Magwood
"I have been with State Farm since I started driving at 15 years old, and for over 30+ years, Carolyn and Pat Hughley have provided nothing short of impeccable service. Their consistency, professionalism, and genuine care have made every interaction smooth and personal, something that’s hard to come by these days. Whether it’s been auto, homeowners, or life insurance, their attention to detail and willingness to go the extra mile have kept me a loyal customer for decades. I am truly grateful for the peace of mind they’ve provided over the years. Thank you, Carolyn and Pat, for your unwavering commitment and exceptional service!"
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Markeith Horace

July 28, 2025

4  out of  5
rating by Markeith Horace
"Excellent Service and Truly Cares! I can’t say enough great things about my State Farm insurance representative! From day one, she’s been professional, knowledgeable, and incredibly helpful. Whether I had questions about coverage, needed to update my policy, or just wanted to understand my options better, she always took the time to explain everything clearly and patiently. If you’re looking for someone who truly has your back, I highly recommend her. Thanks for making insurance feel simple and stress-free! Markeith Horace Customer since 2012"
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Nikki Sutton

July 28, 2025

5  out of  5
rating by Nikki Sutton
"Carolyn Hugley State Farm has been very helpful and accommodating with my professional, home and auto needs since I moved from Florida. The office staff create a warm, welcoming and friendly atmosphere. Policy rates are comparable or better than several competitors. I highly recommend this office for your insurance needs!"
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Angela

July 28, 2025

5  out of  5
rating by Angela
"I am thankful for 8 years of Carolyn Hugley State Farm Agency meeting my insurance goals. The services provided were car insurance, home insurance, and others. Every interaction was a pleasure, and I felt my needs were handled each time. The office staff is knowledgeable and caring, and they seek to inform and meet your needs. Thank you, Carolyn Hugley, State Farm Agency, for your service. ~Dr. Angela Vickers-Ward"
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Sonja Coaxum

July 28, 2025

5  out of  5
rating by Sonja Coaxum
"Excellent Insurance Agency. I highly recommend. Definitely 10/10 customer service to include the Entire Staff!"
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Denise Buckner

July 28, 2025

5  out of  5
rating by Denise Buckner
"Over 30 years of GREAT service. A friendly, helpful, and knowledgeable team! Family atmosphere!"
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Cliff Richardson Jr

July 28, 2025

5  out of  5
rating by Cliff Richardson Jr
"Very helpful"
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TAMI RICHARDSON

July 28, 2025

5  out of  5
rating by TAMI RICHARDSON
"I have been with Carolyn Hugely State Farm agency for 30 years or more. It is not just an insurance company, it is a family. A place where you are empowered and informed to make executive decisions for you and your loved ones. They always go the extra mile! Thank You Tami Wynruit Richardson"
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Trenna Trice

July 28, 2025

5  out of  5
rating by Trenna Trice
"For ALL of your insurance needs see Carolyn Hugley! There is no better agent in the land."
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TimeWaits ForNoone

January 15, 2025

1  out of  5
rating by TimeWaits ForNoone
"State farm isn't what it used to be they can't even do something as simple as honoring what they say. It's in email over the phone .. waste of time and money"
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Gregory Bentley

September 3, 2023

5  out of  5
rating by Gregory Bentley
"Friendly people and great customer service 👏"
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Trilogy Production Studios

March 21, 2022

5  out of  5
rating by Trilogy Production Studios
"Best service hands down. Thank you"
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Sylvia Hall

March 7, 2022

5  out of  5
rating by Sylvia Hall
"They were very friendly and knowledgeable. The rates are great."
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Pat Hugley Green

February 21, 2022

5  out of  5
rating by Pat Hugley Green
"State Farm Insurance Agency"
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SUELLEN JONES

May 11, 2021

5  out of  5
rating by SUELLEN JONES
"My agent retired so had to find a new agent very friendly people pat was who I spoke to been with statefarm my whole life I highly recommended them"
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Quilla Brown

March 28, 2021

5  out of  5
rating by Quilla Brown
"Love the staff here"
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Michael Davis

March 15, 2021

1  out of  5
rating by Michael Davis
"I left a message but did not return my call. It was not an insurance call but if this is how she treats her constituents, I surely will not buy insurance from her!"
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Quincy Boswell

January 10, 2021

5  out of  5
rating by Quincy Boswell
"Their isn't one"
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Shyree Addie

October 21, 2020

5  out of  5
rating by Shyree Addie
"Great service! Over 20yrs with State Farm"
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Chun S

October 7, 2020

5  out of  5
rating by Chun S
"Always very helpful and informative whenever I call"